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Part-time Information Specialist, Continuing Education at Inside Higher Ed
Job Title: Part-time Information Specialist, Continuing Education
Location: Padron Campus
Regular/Temporary: Temporary
Full/Part Time: Part-Time
Job ID: 1008897
Job Details Job FamilySTAFF - Support StaffGradeC1Salary$14.00/hrDepartmentContinuing Education and Professional Development (CEPD)Reports ToDepartment ChairpersonClosing DateOpen Until FilledFLSA StatusNon-ExemptFirst Review DateOctober 30, 2025Position Overview
The Part-time Information Specialist is responsible for meeting the public and answering telephone calls to respond to inquiries regarding a large range of class schedules and fees. This is responsible work critical to the mission of the Continuing Education and Professional Development department.
What you will be doing
Helps students select appropriate sections from the catalog of several thousand course offerings at five campus and several additional outreach locations Provides accurate information gleaned from the catalogs and Continuing Education and Professional Development department staff members Advises students regarding course requirements, books and/or materials, and testing pre-requisites Guides students through the registration and payment process Refers callers seeking more detailed information or advice to the appropriate department coordinator Accepts registration forms and fee payments Performs other duties as assigned
What you need to succeed
High School Diploma or GED equivalent form a regionally accredited institution and six (6) months of customer service experience All degrees must be from a regionally accredited institution Possess good customer service skills Knowledge of class offerings and all departments within Continuing Education and Professional Development department Possess superior ability to learn program details Working knowledge of College organization Ability to follow oral and written instructions Possess excellent interpersonal and communications skills Ability to project a positive image of the College and its programs Ability to work well with students, faculty and staff
Additional Requirements
The final candidate is to successfully complete a background screening and reference check process.
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